Stain Treatment – DON’T PANIC

Carpet seems to be a magnet for all kinds of spills. Red wine, pet urine, blood, soft drinks, beetroot, beer, paint, nail polish, coffee, tea, ink, oil, grease… and so it goes on.
Our Philosophy when it comes to removing stains is that 90% of stubborn Carpet and Upholstery stains can or successfully treated with our simple hot water extraction method.

What we recommend:

• The key is to act quickly. For most spills the first course of action is to scoop up any solid material, place on a kitchen paper towel to absorb excess liquid (blot only very gently) and then splash on cold water.
• Even if this may seem to cause stain to spread you’re doing the right thing. Next place on more paper towels. Don’t push down as this can force whatever has been spilled into the carpet fibre.
• Now leave it alone, and relax knowing that your quick action will stop the stain from setting. If it’s evening you can go to bed and not worry.
• Our help desk is open Monday to Friday 8:30 to 5 with Saturday 9 am to 1pm however we have a 24/7 dedicated message service.
• NO excuse you can reach us regardless, pick up the phone and call us on 0800tulips.
• We’ll advise you on what cleaning preparation to use. If it sounds extremely serious and damaging we’ll come to your place to appraise what can be done and the price.

DIY: Do it yourself guide to treating stains:

Below is a guide to stopping spills staining:

Soft Drinks Stains

Absorb liquid, blot dry repeat the process if required, apply water, blot dry.

Red Wine Stains

Absorb liquid, blot dry, repeat the process if liquid remains.

Butter Stains

Scoop up excess, blot dry, repeat the process if required, apply HOT water, blot dry.

Tea & Coffee Stains

Absorb liquid, blot dry, repeat the process if liquid remains apply water, blot dry.

Pet Odour and Pet Stains

Pet odour usually caused by pet stains, which can be invisible. To treat the Pet Odour we must eradicate the stain first. There is no DIY treatment for this.

Ink Stains

Blot dry, repeat the process if liquid remains apply repeat, apply HOT water, blot dry.

Nail Polish Stains and Cosmetic Stains

Absorb liquid, blot dry, repeat the process if liquid remains apply, blot dry.
Spilled nail polish or other cosmetics on your furniture, clothing, or flooring. Other cosmetics like foundation, blush, mascara, and eye shadow also cause stains that may be difficult to remove.
Treating the stains as soon as possible will help your success rate in removing the stain completely.

Nail polish remover takes the polish off your nails. It will work on most nail polish stains, whether on clothing or furniture. Apply the nail polish remover to the stain and then lightly blot the stain. Apply detergent and warm water to make sure that you have removed the stain completely and then wash as usual with your detergent. You may have to apply the nail polish remover and blot several times to remove all of the nail polish stain.

It is very important to test the nail polish remover in an inconspicuous area of your furniture, or carpet to make sure that the item is colourfast.

Fruit Juice Stains

Absorb liquid, blot dry repeat the process if liquid remains apply water,or vacuum, apply water, blot dry.

Grease (Car) Stains

Absorb excess liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Ice Cream Stains

Absorb excess liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Berries Stains

Scoop up excess and absorb any remainingliquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Beer Stains

Absorb the liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Paint (Oil) Stains

Absorb the liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Paint (Latex) Stains

Absorb the liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Paint (Waterbased) Stains

Absorb the liquid, blot dry, repeat the process if liquid remains, apply HOT water, blot dry.

Please Note: All the above are provided as best practices and we hold no responsibility for the effectives or damage that could result.